The Family-Centered Care Hospital Policies and Practices Scale (FCC-HPPS)
The Family-Centered Care Hospital Policies and Practices Scale (FCC-HPPS) is a comprehensive survey assessing the views of hospital leaders and direct care healthcare professionals regarding their hospital’s culture, practices, and policies. The scale was developed and evaluated in international research conducted by the University of California San Francisco Patient and Family-Centered Care Research Center (PFCC-RC), and the Institute for Patient- and Family-Centered Care and funded by Ronald McDonald House®. It includes 44-FCC items with Likert-type scale questions assessing 8 dimensions of FCC, coded as strongly disagree = 1, disagree = 2, neither agree nor disagree = 3, agree = 4, and strongly agree = 5. The 44 items sum to a total score (range: 44 -220), with higher scores representing a greater hospital-wide FCC culture, practice, and policy. Additionally, there are 13 optional items about the hospital’s community organization partnerships to support FCC, 7 demographic questions, and 1 free-text comment question. The FCC-HPPS is available in 7 languages: English, French, German, Italian, Japanese, Portuguese, and Spanish. The FCC-HPPS total and sub scale scores can be used to help determine initial priorities and action steps for family-centered care awareness, education, and improvement. It can also be used to track progress over time with the implementation of FCC quality improvement initiatives. IPFCC offers resources and tools for implementing patient- and family-centered care and establishing and strengthening patient and family advisory councils. Resources are available at the IPFCC Resource Center and on the IPFCC website section, PFCC Best Practices.
Permission to Use
You are free to reproduce and use the Family-Centered Care Hospital Policies and Practices Scale – Hospitals Caring for Pediatric Patients (FCC-HPPS) for non-commercial research and healthcare quality improvement purposes.
Requests for any changes or alterations in the instrument or requests to translate it into another language should be made in writing to Dr Franck: [email protected]. All reproduction and use of the scale must include acknowledgement of the citation:
Requests for Changes or Translation
Requests to translate the Family-Centered Care Hospital Policies and Practices Scale – Hospitals Caring for Pediatric Patients (FCC-HPPS) must be made in writing to Dr Franck: [email protected]. Once approved, the document must be translated in accordance with accepted standards for medical translation, including back-translation and verification of accuracy. Professional translation services are strongly recommended. The original layout and formatting must be retained. The translated and English back-translated versions must be sent to Dr. Franck for final approval before use.
Authors of the translated versions must agree to allow UCSF and IPFCC to make the new translated version freely available on the UCSF and IPFCC websites. The following credit line may be added as a footnote to the document to acknowledge the contribution to the translation:
Translation (language) provided by: (name or organization, date).